What to Know About Automation

A group of employees smilling.

The world may not have robot butlers or flying cars, but we do have workflow solutions that feel pretty futuristic--like automation. Read on to find out everything you need to know about automation: what it is, what the benefits are, and when you should use it.

A Crash Course in Automation Workflow Solutions

When it comes to workflow solutions, you need to know exactly what to expect--especially if you're considering something that may be new to your workplace, like automation. That's why it's often helpful to take a step back and brush up on the basics.

Here's what you need to know about automation:

What is automation?

Automation is a workflow solution that allows you to make certain tasks perform themselves. To automate parts of your workflow, you need software that can be programmed with specific rules (usually in the form of if/then statements), which is your way of teaching the program how to perform a task. Once this step is completed, the program can do your work for you.

What are the benefits?

As with all workflow solutions, automation comes with so many benefits that it's difficult to list them all. However, here are a few of the biggest advantages:

  • Cost savings.
  • Time savings.
  • Reduced human error.
  • Improved productivity.
  • Better quality control.
  • More effective customer service.

When should you use automation?

Although it might be tempting to automate everything in your company, the truth is that many things are best done by human hands. For that reason, you should save automation for tasks that are particularly repetitive, time-consuming, or simple. You can also use automation in cases where precision is paramount, and the slightest error could cause problems.

Conclusion

Although you may not have a robot butler to do your work for you, automation is the next best thing. This workflow solution allows you to simplify repetitive manual tasks and free up your entire company to focus on more important things, like providing top-notch customer service.

Are you ready to automate your workflows? Contact us today to learn more about this and other workflow solutions!