Troubleshooting Your Multifunction Printer

mfp-troubleshoot

Printer issues can cause havoc in your office. Suddenly, projects that need to be completed or agendas printed are on hold. Addressing problems quickly is key to keeping everything up and running smoothly.

However, some companies overlook the benefits of an informed employee base that can troubleshoot print issues as needed. Don't let that be your business - empower your teams to fix problems quickly so that your business growth can power ahead.

The Need to Know

Here are the top things you need to know in your office:

Fixing printer jams
Easier than it sometimes seems, going slowly and following the directions the printer gives (without getting frustrated!) can save a ton of time here. Also, opening all doors on the printer in order will almost always get even the most elusive paper jams out.

Adjust paper tray settings
Make sure the tray guides are snug to the document or use the custom size setting to create a size. Opening and closing the tray can solve issues, as can making sure the right type of paper is selected.

Reboot the printer
Any good IT team knows that most times, the best solution is to turn the printer off and back on again, and try again - being aware of the above steps as well.

Maintenance and Repair

If you need consistent printer maintenance and repair, you can also negotiate a more helpful contract for your multifunction printer with your vendor partner. Sometimes having professionals on hand can reduce the IT workload and solve the problem fast.

Need Help? Talk to the Professionals.

Printers can be tricky, and sometimes you need the right team of professionals on call to answer your questions and provide the support you need. That's where Preferred Business Systems comes in - whenever you need them. Reach out to the team for help.